Communications Manager

Communications Manager

Hiring Organization Information

Organization Name: 
Ventures
City: 
Seattle
State: 
WA
Country: 
United States

Position Information

Employment Type: 
Full time
Experience Level: 
Professional
Salary Range: 
$25.75-$33.65 per hour, equivalent of $53,560-$70,000 per year
Job Category: 
Communications | Marketing
Organizational Overview: 

Work with Us

Ventures is a Seattle-based nonprofit that empowers aspiring entrepreneurs with limited resources and unlimited potential. We provide access to business training, capital, coaching, and hands-on learning opportunities for entrepreneurs. We serve those in our community for whom traditional business development services are out of reach, with a focus on women, people of color, immigrants, and individuals with low income. Our ultimate goal is to support individuals to increase their income potential, achieve long-term financial stability, provide for their families, and enrich their communities through small business ownership. 

Ventures strives to provide impactful programs while maintaining a healthy work-life balance and a positive, team-oriented atmosphere. Our core values are diversity, integrity, community, empowerment, innovation, and client success. Our team typically consists of 10-20 employees, plus a corps of contractors and volunteers, as well as an engaged Board of Directors.

Role Responsibilities: 

RESPONSIBILITIES:  

The Communications Manager will support the organization in developing and implementing publicity strategies to drive public awareness of our mission. Your two primary goals are to: 1) collaborate with the Development team and other organizational stakeholders to increase financial support for Ventures through donations, grants, volunteers, etc.; and 2) to ensure that individuals in our region with limited resources but unlimited potential have access to accurate information about the resources available to them through Ventures. To effectively perform this job, you will: 

 

Serve as Primary Project Manager on all Marketing/Communications Projects 

  • Design and implement integrated marketing campaigns to achieve program, development, advocacy and Diversity, Equity and Inclusion (DEI) goals; 

  • Produce email marketing for 1-2 donor engagement emails per month and develop strategies for and execute 2-4 fundraising emails and crowdfunding campaigns annually; in partnership with Development staff; oversee lists, a/b test emails, track performance metrics, create automated drip campaigns, train staff; configure settings and templates; troubleshoot problems; 

  • Identify and initiate projects that help Ventures meet its marketing/communications goals; 

  • Manage all aspects of marketing/communications projects including scheduling, meeting facilitation, timelines, goal-setting, regular status updates, etc.; 

  • Increase organizational capacity to complete marketing/communications projects: maintain collateral templates, train staff on marketing/communications tools, find ways to increase the sustainability of systems you create;  

  • Manage contractors, vendors, and interns; 

  • Research marketing and communications trends and tools to stay up-to-date with industry changes 

 

Manage Ventures’ Online Presence 

  • Serve as website administrator; make content and format updates through WordPress; train staff; enforce conventions and standards; 

  • Build, test, and deploy landing pages using marketing tools; 

  • Design and orchestrate a lively social media presence (Instagram, Facebook, Twitter, LinkedIn, and our blog) to increase public awareness, donor acquisition and stewardship, and program enrollment; 

  • Measure and track campaign effectiveness and digital properties 

 

 

Maintain Ventures’ Brand Identity 

  • Champion the Ventures brand and visual identity; equip staff, board, and volunteers to use the brand according to branding guidelines; 

  • Collaborate with Development and Program staff to write and edit as needed, all public-facing content, including blog posts, videos; email newsletters, announcements and messages; social media posts; mailings, etc. 

  • Maintain brand consistency in the agency email platform (MailChimp); enforce brand and messaging conventions;  

  • Uphold agency core messaging and writing style standards across print and online program and development materials; 

  • Develop, design, and produce marketing collateral for the organization (for both fundraising and programmatic goals) and ensure consistency across agency; 

  • Identify and directly connect with clients on a frequent basis to create compelling content in support of our mission and brand; 

  • Facilitate the circulation of client success stories across multiple platforms in a way that that respectfully highlights the client and is sensitive in how we portray their identities; 

  • Identify key audiences and messages, understand all existing and new programs, and create consistent messaging in alignment with brand strategy; 

  • Monitor competitors, be aware of changes in micro enterprise landscape and news, understand challenges faced by entrepreneurs and our client demographic 

 

Manage Ventures’ Media and Press Relations 

  • Prepare media kits, organize press conferences, write press releases, and write speeches for leadership team as needed; 

  • Network and garner public support for our mission; 

  • Build relationships with media and press outlets, pitch stories to the media, and support crisis or emergency communication situations; 

  • Lead publicity, advertising, and promotional activities for the Ventures “incubators” consisting of a retail store in Pike Place Market, online store, and catering services; 

  • In collaboration with Executive Director and Development Director, identify opportunities to generate earned media for Ventures and our clients, including feature articles, Op-Eds, features and awards.  

 

Other duties may be assigned as needed. 

 

STAFF-WIDE EXPECTATIONS 

All staff are expected to engage in activities that contribute to the general wellbeing of the organization. Unless specifically stated otherwise, staff should expect to: 

  • Adhere to and demonstrate the Ventures core values in their work; 

  • Participate in staff meetings, workgroups and committees, etc., 

  • Contribute to the cleanliness and organization of the physical environment; 

  • Attend and participate in client and volunteer events when practical; 

  • Support fund development through activities such as attending and bringing guests to events, bringing content expertise to grant writing or donor solicitations, adhering to brand guidelines etc.; 

  • Exhibit the Ventures core values: integrity, diversity, empowerment, community, innovation, and client-success. 

 

 

 

Candidate Qualifications: 

DESIRED QUALIFICATIONS:  

 

Knowledge of: 

  • Fundamentals of marketing, communications, and public relations.   

  • Proficiency with WordPress or comparable content management system and ability to manage website content updates. 

  • Proficiency with graphic design principles and applications including the Adobe Creative Suite.  

  • Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.) and social scheduling tools (HootSuite preferred). 

 

Ability to: 

  • Utilize design principles and software programs to create print and electronic marketing collateral.  

  • Communicate effectively in writing to a diverse range of audiences including donors, volunteers, the media, and clients.  

  • Distill complex concepts and data into clear, concise, and compelling content that inspires action.  

  • Prioritize projects, take initiative, and meet deadlines.  

  • Serve as an ambassador of Ventures through strong interpersonal skills.  

  • Edit and proofread all types of copy.  

 

Experience:  

  • At least three years of experience in marketing, communications, social media, graphic design, creative writing, public relations, or other relevant field.  

  • Progressive responsibility in a role demanding creativity, initiative, and attention to detail.  

  • Written and verbal proficiency in Spanish preferred. 

  • Experience in digital fundraising strategies and nonprofit communications preferred. 

 

COMPENSATION AND BENEFITS: 

  • Starting rate: $25.75-$33.65 per hour, equivalent of $53,560-$70,000 per year 

  • Subsidized Medical insurance – 90% of premiums paid for by Ventures 

  • Paid Dental Insurance - 100% Ventures paid premiums  

  • Flexible Spending Account (Medical and Daycare) 

  • 403b Retirement Account with 2.5% employer contribution  

  • Life and long term disability insurance 

  • Subsidized ORCA pass 

  • Annual professional development & workplace wellness spending allowance 

  • Generous paid leave, including 17 paid holidays per year; 17 to 22 paid vacation days per year (depending upon tenure); and 12 paid sick days per year 

 

DETAILS: 

  • Department: Development 

  • FLSA Status: Non-Exempt 

  • Supervisor: Development Director 

  • Supervisory Responsibilities: Occasional project-based supervision of volunteers or interns 

  • Schedule: 40 hours per week, flexible schedule 

  • Location: 2100 24th Ave. S. Suite 380 Seattle, WA 98144, due to COVID-19 all Ventures staff are encouraged to work remotely through December 31, 2021 

 

REASONABLE ACCOMODATIONS 

Reasonable accommodations for applicants with disabilities can be made upon request. To request an accommodation or for further information, please contact hiring@venturesnonprofit.org  

 

BACKGROUND CHECK PROCEDURE  

The offer of this position at Ventures is contingent upon clear results of a thorough background check. 

 

PHYSICAL DEMANDS/WORKING CONDITIONS 

The employee must be able to operate a computer and other office equipment, speak and listen on the telephone, and accurately see and interpret columns of numbers.   

 

TO APPLY: 

Please send a cover letter highlighting how your qualifications align with this position and your resume to Recruitment Team at hiring@venturesnonprofit.org  

While we will start reviewing applications on December 8, 2021, and priority will be given to jobseekers who send their materials by that date, the position will remain open until we find our ideal candidate. The desired start date for this position will be on Tuesday, January 4, 2022. No phone calls please. 

This position description generally describes the principle functions of the position and the level of knowledge and skills typically required.  It does not constitute an employment agreement between the employer and the employee, and it is subject to change as the needs of the employer and the requirements of the job change. 

Ventures is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality and gender expression of identity) or any other classification protected by law.  

How to Apply

Application Contact: 
hiring@venturesnonprofit.org
Application Deadline: 
Priority Deadline: 12/8/2021
Application Instructions: 
Please send a cover letter highlighting how your qualifications align with this position and your resume to Recruitment Team at hiring@venturesnonprofit.org