Hiring Organization Information

Organizational Overview

Water1st International is a Seattle-based nonprofit working to ensure families have reliable access to safe water and sanitation at home.

Around the world, millions of women and girls spend hours each day collecting water for their households. Water1st works alongside local partner organizations and communities to bring water and sanitation directly to homes, reducing this burden and supporting health, education, dignity, and economic opportunity.

Our work centers long-term sustainability and local leadership:

• We support infrastructure designed to function reliably for decades.
• We measure success by ongoing service and system reliability, not just installation.
• We prioritize equitable participation so all households can benefit.
• We work through long-term partnerships with local organizations that lead implementation and stewardship.

Water1st’s role is to support and invest in these partnerships while ensuring accountability, transparency, and long-term impact.

Role Responsibilities

Donor Relations & Acknowledgments

• Donation Entry: Track and enter donations from a variety of funding sources in Water 1st International’s CRM (Givebutter)
• Process Acknowledgments: Generate and send acknowledgment letters (via print and email) for all contributions in a timely manner.
• Inquiry Management: Serve as the primary point of contact for donor inquiries and assist donors and peer-to-peer fundraisers with navigating online giving platforms.

Database & Systems Management

• Transaction Recording: Log, save, and reconcile financial transactions across all systems monthly.
• Data Entry & Clean-up: Maintain accurate, up-to-date donor, company, and contact records with ongoing entry, deduplication, and bulk uploads for tags and activities.
• Platform Administration: Administer and maintain fundraising platforms, updating documentation and user guides as needed.

Operations Support

• Incoming Correspondence: Monitor and process incoming mail, email, and voicemail to general inboxes. 

• Tracking & Reporting: Maintain systems for tracking funder proposals and report deadlines. 
• Event Support: Oversee ticketing, attendee tracking, and donation entry for major events within the fundraising platform.

Qualifications

Education & Experience 
We recognize that people gain relevant skills through many pathways. Candidates are encouraged to apply even if their experience does not align perfectly with every qualification listed.

• 2+ years of experience in nonprofit operations, donor database management, or development support.
• Experience managing a CRM/donor database (experience with Givebutter and Mailchimp is a plus)
• Willingness to learn and leverage project management software to track operational tasks, timelines, and team deliverables.
• Familiarity with international development, public health, infrastructure, or global equity initiatives is a plus but not required.

Position Qualifications 

• Alignment with Water1st’s values of equity, partnership, transparency, and long-term impact.
• Cultural humility and comfort working in a global, mission-driven organization.
• Commitment to data integrity and high attention to detail with experience performing data entry, bulk CSV/Excel uploads, and record cleanup.
• Ability to manage multiple operational workflows simultaneously (e.g., event support, weekly acknowledgments, system updates) while meeting deadlines.
• Capability to document processes (e.g., creating "How-To" guides) and adopt new systems efficiently to improve operational workflows
• Strong interpersonal skills to handle donor inquiries with professionalism, warmth, and discretion.

How to Apply

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