Hiring Organization Information
Position Information
AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at the time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
ABOUT THE FUND DEVELOPMENT TEAM: YouthCare’s Fund Development Department team is dedicated to building relationships between YouthCare, and its supporters committed to breaking the cycle of homelessness. We are creative, resourceful, and enthusiastic about identifying personalized and meaningful ways to inspire our community to be part of the great work we do. If you have a genuine passion to seek out pathways to ending youth homelessness and a scrappiness to work with a growing team as we build our capacity, then we want to get to know you!
WORK SCHEDULE: This position is full-time regular and exempt, and may require working days, evenings, nights and weekends and alternate work locations.
POSITION SUMMARY: YouthCare is seeking a strong, collaborative, and experienced fund development professional with experience leading multi-channel giving campaigns and ownership of a comprehensive annual giving development strategy. Under the supervision of the Chief Development Officer, the Development Manager of Annual Giving leads the development and implementation a strategic relationship-centered development plan with current and potential annual YouthCare donors, leading the work necessary to cultivate and steward these relationships to attain yearly revenue goals. Responsibilities include oversight of comprehensive annual development strategy for annual fund campaigns, workplace giving, external initiatives and matching gifts. This position will also be involved in our capital campaign fundraising. This position is responsible for strategic planning for optimizing and scaling our Annual Giving program including budget development and oversight.
ESSENTIAL RESPONSIBILITIES:
- Lead the design and execution of all annual giving activities to meet agency goals in alignment with annual fundraising plan. Responsible for strategy development to grow annual giving which include annual fund campaigns, external initiatives, matching gifts, and workplace giving revenue.
- Partner with the Development and Communications teams to create goals, strategies and plans for annual development calendar, including detailed timelines and expense and revenue budgets that incorporate all forms of donor communication and acquisition, including direct mail, newsletters, annual reports, email, and website content.
- Work collaboratively with the Development team to leverage existing donor data to inform strategies to increase loyalty, depth, and authenticity of donor relations and private income.
- Oversee stewardship efforts including timely acknowledgment and authentic gratitude practices that builds a loyal base of supporters eager to renew their contributions.
- Manages a portfolio of prospective and current mid-level donors by participating in all aspects of moves management.
- Utilize a sophisticated donor database to track giving and engagement, analyze giving trends, and support a relationship-based fundraising model to expand scope and capacity of annual giving.
- Collaborate across departments to develop an energetic and enthusiastic culture of philanthropy and find opportunities for storytelling and revenue generation.
- Improve, maintain, and ensure proper management of systems that support the internal operations, logistics, and structure of the Development team.
- Identify, cultivate, solicit, and steward donors with a focus on relationship building and growing philanthropic support.
- Track prospects and donor activity through our CRM/database.
- Collaborate with Data Specialist to ensure accuracy in database records and reporting.
- Conduct analysis of Annual Giving programs and prepare reports for leadership.
- Timely, ongoing evaluation to ensure goals are achieved/surpassed.
- Coordinate peer to peer and 3rd party fundraising efforts as needed with the Community Relations team.
- Work with development staff to support capital campaign activities.
- Responsible for creation and monitoring of the Annual Giving annual expense and revenue budget creation; ensure monthly reporting for the Annual Giving is accurate and in alignment with Finance Department.
- Support Finance Department for annual audit needs.
- Ensure you and your team can reliably attend and contribute to training and development as needed for the role and Agency such as program requirements, DEI&J, supervision, committee work, and others as identified. This includes confirmation of registration, ensuring attendance, and covering shifts.
- Attend and assist your team members with contributing to our DEI&J culture by creating at least one SMART Goal related to DEI&J within their control to deliver.
- Lead at least one check-in each month with each team member to review SMART Goals, Values, and DEI&J commitments to be set up for success at the mid-year performance review. Additionally, recognize and provide positive feedback for all accomplishments.
MINIMUM REQUIREMENTS:
- 5+ years related experience in building and managing a high performing Annual Giving program at a nonprofit organization.
- Understanding of the principles of fundraising and data analytics; experience managing appeals, campaigns, and implementing strategic donor engagement strategies
- Understanding and commitment to principles and best practices of diversity, equity, and inclusion
- Extremely well-organized, detail-oriented, and able to thrive in a busy environment.
- Creative, self-driven, curious, and proactive problem solver with comfort to perform a variety of duties.
- Strong oral and written communication skills with collaborative and transparent communication style
- Skill in managing multiple tasks simultaneously while meeting deadlines.
- Skill in communicating, both orally and in writing, with diplomacy and tact.
- Ability and willingness to engage donors over the phone and in person.
- Excellent customer service skills to interact with board members, donors, volunteers, staff in a collaborative and sensitive manner.
- Experience leading development operations, staff members, and managing CRM databases. Proficiency with Raiser’s Edge (or equivalent donor database experience); Proven word processing and overall computer expertise including MS Office, Power Point, Publisher, and an aptitude for learning new software programs.
- High School or GED.
- Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
- Experience working with community members of varying backgrounds and experiences including vulnerable young people or young adults.
- Experience and/or working knowledge of Capital Campaigns and large fundraising initiatives.
- Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.